What is VirtualCIO?
The third silo of support offered by Architel is VirtualCIO. Lots of times we hear the comment, “we haven’t have our VirtualCIO meeting.” That begs the question is VirtualCIO a meeting or a concept? The idea behind VirtualCIO is that our team serves as your CIO throughout our relationship. Working within your budget constraints and considering your business objectives it is our on going objective to make your technology solution match both as closely as possible.
Sometimes there is no available budget for new hardware or software and we must make the existing environment work. In most cases we have a limited budget and make various decisions where to spend that money. Often times we must deal with a less than optimal configuration and our goal is to offset the associated risks. For example, one client’s hardware is out of warranty and is prone the failure. The client cannot afford new equipment until next quarter. We focus much of our effort on the retention of data instead of focusing on what we cannot control.
The nice thing about our service model is that if you feel like your technology is out of control you can always ask us to reexamine the premise of our current technology plan. Often pain associated with problems such as spam cause a business to rethink their budgets. Money that was previously not available suddenly is available when users complaints reach the boiling point. The only risk when reacting to pain is that sometimes we all miss the forest for the trees. VirtualCIO cannot be delivered exclusively by Architel, instead it is a partnership between a client’s management team and Architel’s management. It requires the dedication of time and resources.