VirtualCIO
The third silo of IT support provided by Architel is VirtualCIO. Your company’s Technical Team Lead, in conjunction with his team, will serve as your CIO throughout our relationship. Working within your budget constraints and considering your business objectives is the role of your CIO and his goal is to make your technology solution match your objectives as closely as possible.
Sometimes there is no available budget for new hardware or software and we must make the existing environment work. In most cases businesses have a limited budget and we must help them decide where to spend available resources money. Often times we must deal with a less than optimal configuration and our goal is to offset the associated risks. For example, one client’s hardware is out of warranty and is prone the failure. The client cannot afford new equipment until next quarter. In this case, we focus much of our effort on the retention of data instead of focusing on what we cannot control.
The nice thing about Architel’s service model is that if you feel like your technology is out of control you can always ask your Technical Team Lead to reexamine the premise of your current technology plan. Often pain associated with problems such as spam cause a business to rethink their budgets. Money that was previously not available suddenly is available when users complaints reach the boiling point. The only risk when reacting to pain is that sometimes we all miss the forest for the trees. VirtualCIO cannot be delivered exclusively by Architel, instead it is a partnership between a client’s management team and Architel’s management. It requires the dedication of time and resources.
