http://architel.com/escalation-of-client-mistakes/ IT Support Made Simple! Thu, 17 Jun 2010 00:25:51 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://architel.com/escalation-of-client-mistakes/comment-page-1/#comment-30 Masha Pavlov Tue, 29 Apr 2008 13:42:20 +0000 http://architel.com/?p=481#comment-30 i dont know why escalation is such a scary word for some people tho; but we have to get over it and do whats right... i dont know why escalation is such a scary word for some people tho; but we have to get over it and do whats right…

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