Architel® takes a different approach to IT outsourcing, our fractional approach to IT service delivery aligns the interests of the business owner, the users and Architel. Our flat-rate, all-you-can-eat monthly pricing allows us to spend the necessary time on proactive maintenance to ensure your network will have fewer problems reducing the number of reactive activities. We can provide a level of support previously available only to Fortune 1000 companies.

Our Fractional IT solution requires minimal capital outlay. Most companies can outsource the management and support of their networks and computers for the same cost as an entry-level IT employee. We guarantee that our Fractional IT solution will improve your IT operational efficiency. That’s why you may terminate our service upon one month’s notice without penalty.

We begin by implementing our monitoring, maintenance and support tools:

• We deploy our SuperNOC™ monitoring server within the client’s network
• We load remote control software on each desktop
• We install a trouble ticket icon on each desktop

Next we assess the health of the network:

• Network (addresses, name servers, and IP connection)
• Security systems (firewall, router, and VPN)
• Back-ups (on-site, off-site, tape and mirrors)
• Servers (patches, security holes, and service packs)
• Services (Exchange, IIS, SQL)
• Infrastructure (routers, switches, and wiring)
• Desktops (memory, processor, and OS)
  

Finally we conduct our initial VirtualCIO™ meeting with the business users:

Describe and discuss the existing environment Understand requirements of business/users Make recommendations and assessments Develop a quarterly plan with the client