Basecamp Reminders!
Alexander Muse , March 31, 2008
I was in a meeting with a client on Friday and she noted that the problem with our company was that none of our employees logged into her project site. I tried to explain that many of the invited employees (i.e. invited to her project) could see activity via email, but had no need to log into the project site to actually add any data. She didn’t believe me. We need to fix this perception problem:
First, if you are not on a project, make sure your name is removed from the project site (Nesrine needs your help on this). Second, if you ARE on a project, make sure you login the project site each day. Regardless of whether or not you have a reason to be in the site, the client’s perception is that you are not doing your job unless you are logging into the site regularly.
Basecamp helped resolve this by changing the ‘Joe Blow, Last activity 32 days ago’ to ‘Jow Blog Hasn’t logged in recently.’ While this helped, we really need to make sure our client’s perception of our work is at least as good as our actual work. Does this make sense?
Basecamp gets better!
Alexander Muse , March 31, 2008
Basecamp just got a whole lot easier to use. Personally, I hate getting emails that require me to log into a system (i.e. basecamp) to respond to. I always wonder, “why can’t I simply respond to the email without logging in?” Starting today, Basecamp will allow users to respond to email notifications of messages directly from within their email account. Awesome! Here are the detail from 37 signals. Here is a screenshot:
Notice to Architel Customers: RIM Outage
Alexander Muse , March 21, 2008
RIM “Scheduled” Outage for March 22nd
Description: Database upgrade for all North American subscribers in
the following locations: The Americas
Change Window Start Date and Time: 03/22/08 06:00:00 (GMT) Change
Window End Date and Time: 03/22/08 10:00:00 (GMT) Downtime Duration: 4
hour(s) and 0 minute(s)
Impact: BlackBerry subscribers may be unable to send or receive
messages during the maintenance.
Subscribers may also be unable to register their device, roam in
another location, or use other services such as Internet browsing.
BlackBerry Internet Service subscribers may be unable to use the
BlackBerry Internet Service web site or perform activities such as
creating new accounts, accessing their Internet mailbox, integrating
third-party email accounts, or viewing email attachments during the
maintenance.
Devices may not receive new service books during the maintenance.
BlackBerry Connect and BlackBerry-enabled devices that require a new
PIN may be unable to receive the PIN.
BlackBerry Enterprise Servers may be unable to connect to the
BlackBerry Infrastructure during the maintenance.
Wireless service providers and device resellers may be unable to use
BlackBerry administration web sites or perform activities such as
creating subscriber accounts or provisioning services for subscribers
during the maintenance.
