Advertising Program = More CSP Leads!
Alexander Muse , April 2, 2007
We are trying to finalize our initial CSP phone list in conjunction with our major advertising push. Starting next month Architel will be running television ads on various cable channels including Fox News, MSNBC and CNN. We will also run print ads in various local papers including the Dallas Morning News. Finally, we will be mailing promotional material to thousands of businesses throughout the Dallas Fort Worth Metroplex. We believe we will receive lots of calls for our CSP members. What is the CSP program?
The Architel Certified Support Provider program was created to offer prospects who do not qualify for our fractional support program immediate help with their computer issues. Once we identify that a caller needs help from a CSP member we transfer them into the ‘CSP Hunt Group’. Our phone system then simultaneously dials each CSP member who then have the option of taking the call by pressing ‘one’ if they are available to handle a call. CSP members get a steady stream of leads and prospects get to talk to someone live, instead of having to leave a message. Hopefully, everyone wins. After each lead is handed off, we conduct satisfaction surveys to ensure our CSPs are doing a great job.
We are still accepting new CSP members, so if you are interested in signing up for the program. Please review the Certified Support Provider Agreement carefully. Make sure you include the number you wish to be included in our system in the contract (the field is on page two, section six). Then fax the contract to 214.550.2001
